Heath Outdoor Products 19-Foot Heavy Duty Aluminum Pole Kit-16 piece double spiral #30216

Please note: this is not a review of the product, as it has not arrived. It is a review of the Amazon sales system, which until now I could not fault. The product is described as a 16 birdhouse double spiral. This is confirmed by the picture of 16 gourd shaped birdhouses attached to a central pole in a spiral arrangement. I bought this for my sister for Christmas, so I haven't seen it myself in person.
What was delivered was described to me as 4 five-foot poles. That's it. No birdhouses, nothing to assemble. Just 4 poles.
The response from Amazon was an offer of partial refund if I wanted to keep the poles. No, actually, I want her to have the entire birdhouse or nothing. Other negative reviews should have warned me of this, but they were via the Marketplace and this was sold from Amazon itself, so I assumed it would be correct. As far as I can tell, marketing 4 poles as a 16 house bird house for $100 is fraud, but there is probably some loophole. I'm normally a big fan of...Read more